The Care Quality Commission is the independent regulator of health and social care in England. Their aim is to make sure better care is provided for everyone, whether that’s in hospital, in care homes, in people's own homes, or elsewhere.

The CQC regulate health and adult social care services, whether provided by the NHS, local authorities, private companies or voluntary organisations. They also seek to protect the interests of people whose rights are restricted under the Mental Health Act. They make sure that essential common quality standards are being met where care is provided and they work towards the improvement of care services.

The CQC promote the rights and interests of people who use these services and have a wide range of enforcement powers to take action on their behalf if services are unacceptably poor.

The CQC’s work brings together independent regulation of health, mental health and adult social care. Before the 1st April 2009, this work was carried out by the Healthcare Commission, the Mental Health Act Commission and the Commission for Social Care Inspection. These organisations no longer exist.

The main activities of the Care Quality Commission are:

• Registration of health and social care providers to ensure they are meeting essential common quality standards
• Monitoring and inspection of all health and adult social care
• Using enforcement powers, such as fines and public warnings or closures, if standards are not being met
• Improving health and social care services by undertaking regular reviews of how well those who arrange and provide services locally are performing and special reviews on particular care services, pathways of care or themes where there are particular concerns about quality
• Reporting the outcomes of our work so that people who use services have information about the quality of their local health and adult social care services. It helps those who arrange and provide services to see where improvement is needed and learn from each other about what works best.

New Linc Health Care Services have two reports from the Care Quality Commission, one for our Nursing Agency and the other for our Domiciliary/Home Care Agency. Our ratings at the last inspection were Two Star & Rated Good.

To view or download either of these reports please click below:

Download: New Linc Domiciliary/Home Care Agency Report

Download: New Linc Nursing Agency Report